Trust & Compliance
- Secure transfers
- Partner-powered infrastructure
- Compliance-first model
- Non-custodial platform
Powered by licensed financial partners with built-in KYC and compliance.
How SwiftPesaPay Works
01
Create account (KYC via partner)
02
Add recipient (M-Pesa/bank)
Securely set up your profile and complete identity verification through our regulated financial infrastructure partners.
Link your recipient's information for direct mobile wallet credit or bank deposits throughout Kenya.
03
Enter amount
04
Partner processes & delivers instantly
Input the sum you wish to transfer and view transparent exchange rates with no hidden costs before you send.
Our licensed financial infrastructure partners process the transfer for instant delivery to your loved ones.
ENGINEERED FOR EFFICIENCY
Transparent Exchange Rates
Real-time transfer quotes provided through licensed financial partners, showing the exact amount the recipient will receive before confirmation.
Optimized Pricing Structure
Partner-powered pricing model designed for transparent and efficient U.S. to Kenya remittances with no hidden charges at checkout.
Secure Partner Infrastructure
Transactions are processed through licensed financial partners with built-in identity verification (KYC), AML monitoring, and regulatory compliance safeguards.
PRE-LAUNCH NOTICE
SwiftPesaPay is currently in pre-launch development and onboarding licensed financial infrastructure partners to support secure and compliant U.S. to Kenya remittance services. During this pilot phase, platform features are informational while integrations, compliance frameworks, and partner systems are being finalized prior to full public activation.
CONTACT / CREDIBILITY SECTION
Contact:
info@swiftpesapay.com
Location:
Jersey City, New Jersey, United States
Mission:
To build a secure, transparent, and partner-powered remittance platform focused on reliable U.S. to Kenya transfers.
Corridor Focus:
United States → Kenya (Pilot Phase)
REGULATORY DISCLOSURE
Refunds and reversals are subject to transaction status, partner review, and regulatory compliance procedures. SwiftPesaPay does not directly hold customer funds; all transactions are processed by licensed financial partners.
Frequently Asked Questions (FAQ)
Is SwiftPesaPay a licensed platform?
SwiftPesaPay facilitates transfers through fully licensed and regulated financial infrastructure partners in both the U.S. and Kenya, ensuring your money is handled with the highest level of compliance.
How long does a money transfer to Kenya take?
Transfers to M-Pesa wallets are typically delivered instantly. Transactions to bank accounts are generally processed within 24 hours depending on the recipient bank's processing times.
What are the fees for sending money?
Our fees are highly competitive and transparent. You will always see the exact fee and the total amount your recipient will receive before you confirm your transfer, with no hidden costs.
Is my personal and financial information secure?
Absolutely. We employ enterprise-grade encryption and partner with PCI-compliant institutions. We prioritize your data privacy and security through every step of the remittance process.
How can I track the status of my transfer?
Every transaction generates a unique tracking ID. You can monitor its progress in real-time through your SwiftPesaPay dashboard or by using the tracking tool on our website.
Can I send money to any bank account in Kenya?
Yes, our platform supports transfers to all major Kenyan commercial banks and microfinance institutions. Your family and friends can receive funds directly into their existing accounts.
What is the maximum amount I can send?
Sending limits vary based on your verification status. After completing our quick KYC process, you can send amounts ranging from small personal gifts to larger family support settlements.
Do I need to verify my identity to start sending?
Yes, to comply with global AML/KYC regulations, our partners require a one-time identity verification. This ensures a secure platform for all users and protects against fraudulent activity.
Can I cancel a transfer after it has been sent?
Mobile wallet transfers are processed instantly and cannot be reversed. Bank transfers can only be cancelled if they have not yet been settled by our Kenyan bank partners.
How are exchange rates determined?
We offer real-time exchange rates based on current mid-market data. We strive to provide the best possible value, allowing you to see the exact rate before committing to any send.
Who are SwiftPesaPay's infrastructure partners?
We collaborate with top-tier licensed financial institutions, mobile network operators, and technology providers to ensure every transfer is handled by experts in global money movement.
What should I do if my recipient hasn't received funds?
If there's a delay, first check your transaction status in the dashboard. If further help is needed, contact our support team at support@swiftpesapay.com with your transaction ID for immediate help.
CUSTOMER SUPPORT
For all transaction inquiries, please contact support via email at info@swiftpesapay.com.
Phone support is available for urgent escalations.
Financial transactions are processed through licensed partners and may require formal review for resolution.
Refunds and reversals are subject to transaction status, partner review, and regulatory compliance procedures. SwiftPesaPay does not directly hold customer funds; all transactions are processed by licensed financial partners.
COMPLIANCE & TRANSPARENCY
SwiftPesaPay is a partner-powered remittance platform. Payment processing, KYC, AML, FX, and settlement services are provided by licensed financial partners. SwiftPesaPay does not directly hold or transmit customer funds.